IF YOU ARE UPGRADING THE UNIT FROM VERSION 1.02 to 1.03, FOLLOW THESE STEPS: 1. UPLOAD THE “DCX_V1.03_RECOVERY.bin” FIRST VIA THE WEB INTERFACE USING THE FIRMWARE UPGRADE FEATURE. 2. ONCE YOU UPLOAD THE RECOVERY FILE IN STEP 1, UPGRADE A SECOND TIME USING THE “DCX_V1.03.bin” FIRMWARE FILE.