FAQ:
1. I have downloaded the .zip file. How do I update my firmware?
Please follow the instructions in the readme.txt file.

2. After installing the updates, do I need to configure anything?
No. After installing the updates, the device will restart. Historical sensor data will be lost (you can download this data before you begin the upgrade). All configuration settings that you have made (mail settings, sensor descriptions etc) will remain intact.
On our Linux-based products (ServSensor Camera, ServSensor V4) there is an option to backup all configuration settings to a file – you can access this option from the settings page. This is for your peace of mind in case of a system crash.

3. Will this update erase my existing settings?
No. Your settings will remain the same.

4. Can I perform the upgrade over the internet?
We recommend you perform the upgrade by connecting your sensorProbe to your PC using a crossover cable. However, it is also possible to upgrade the firmware over the internet. It may be slow, and you will need to open up ports on the routers you are using, but it works. There is no special procedure for doing this - simply perform the upgrade in the normal way, using our GUI upgrade tool or the upgrade section of the web interface on the Linux based systems. The firmware upgrade routine checks the integrity of the uploaded code.
There is enough memory on the ServSensor to store the whole upload code before doing the flash upgrade, so if the connection breaks or the data transfer has errors, the flash upgrade won't be started, and the old code will remain functional.
For Linux-based models (ServSensor Camera, ServSensor V4) HTTP (TCP port 80) is being used for firmware upgrades.
For the ServSensor JR and ServSensor models firmware upgrades are done via TFTP (UDP port 69).

5. Where can I get more information or help?
Please contact us by phone or email.